Privacy Policy
Last updated: December 18, 2024
1. Introduction
At Migrasconf ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website migrasconf.center or use our cleaning services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Request a quote or consultation
- Schedule cleaning services
- Contact us through our website or phone
- Subscribe to our newsletter
- Create an account with us
This information may include:
- Full name
- Email address
- Phone number
- Mailing address
- Service address (if different)
- Payment information
- Service preferences and special instructions
2.2 Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
- IP address
- Browser type and version
- Operating system
- Referring website
- Pages visited and time spent on our site
- Date and time of visits
3. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our cleaning services
- To process payments and manage billing
- To communicate with you about services, appointments, and updates
- To respond to your inquiries and customer service requests
- To send promotional materials and newsletters (with your consent)
- To improve our website and services
- To comply with legal obligations
- To protect our rights and prevent fraud
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our business, such as:
- Payment processors
- Scheduling software providers
- Email marketing services
- Website hosting and maintenance
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal processes, such as court orders or government requests.
4.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new owners.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data
- Secure data transmission protocols
- Regular security assessments
- Limited access to personal information
- Employee training on data protection
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your information in a structured format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our use of cookies, please refer to our Cookie Policy.
9. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Migrasconf
1234 Main Street
Toronto, ON M5V 3A8
Canada
Phone: (416) 555-0123
Email: [email protected]